Nothing constructive can be done when people's emotions are out of control. It's best to just leave them alone for a while until they've regained their composure. Otherwise, they aren't listening and they aren't interested in finding a resolution. They are just using you as a target for their negative emotions.
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Nothing constructive can be done when people's emotions are out of control. It's best to just leave them alone for a while until they've regained their composure. Otherwise, they aren't listening and they aren't interested in finding a resolution. They are just using you as a target for their negative emotions.